Support
We are here to help
Answers for homeowners, heating firms and press, and a form that comes straight to us if you would rather just ask.
Help for homeowners and landlords
Most questions we get are about what happens after you send a quote request, and what it costs you. The short answer is nothing.
What happens after I send my details?
We look at what you have told us, match it to installers who cover your area and work on that kind of system, and pass it to no more than three of them. They contact you directly with prices and dates.
Does it cost me anything?
No. The service is free to homeowners and landlords. Installers pay us for the introduction, which is how we keep the lights on.
Do I have to accept a quote?
Not at all. Compare what comes back at your own pace and walk away if none of it feels right. Nothing is signed through us.
Can you stop sending my details out?
Yes. Ask us and we will remove your enquiry and stop contacting you. There is more detail in the privacy notice.
Who is responsible for the work?
The installer you choose. We introduce you and nothing more, so the quote, the work and the warranty are agreed between the two of you. Always check registration before work begins.
Send us a message
Tell us who you are and what you need. We store it safely and aim to reply within one working day.
BoilerMatch UK introduces homeowners to local heating installers and you decide who, if anyone, you hire. We are not the Gas Safe Register, we do not fit or repair boilers ourselves, and any quote, work or warranty is agreed directly between you and the installer.